IRS Phone Number

If you need the IRS Phone number, continue reading this article to learn all the details. As you know, the IRS is the Internal Revenue Service, the federal agency of the United States Government, which is responsible for the enforcement of tax laws and tax collection.

Below, we will explain in detail which IRS Phone number you should call depending on your situation and the type of help you need.

Which IRS number should I call?

As mentioned above, depending on the procedure you need to carry out, and your current situation, you can call the following numbers:

Type of taxpayer

IRS Phones 

Hours of operation

Individuals 8008291040. From 7:00 a.m. to 7:00 p.m. (local time).
Businesses 8008294933. From 7:00 a.m. to 7:00 p.m. (local time).
Non-profit taxes 8778295500. 8:00 a.m. to 5:00 p.m. (local time).
Estate and gift taxes 8666994083. 8:00 a.m. to 3:30 p.m. (Eastern Time).
Excise taxes 8666994096. 8:00 a.m. to 6:00 p.m. (Eastern Time).
Callers who are hearing impaired (TTY/TDD). 8008294059. 7:00 a.m. to 7:00 p.m. (local time).
Interpretation Services 7:00 a.m. to 7:00 p.m. (local time).

If you are calling from outside the United States, you will need to go to the official IRS website, under the “International Services” section. You can log in by clicking here.

What do I need before I call the IRS Phone number?

If you want to contact an IRS customer service representative, you must first gather some documents, which you should have on hand before calling the IRS phone number. Remember that the IRS must be contacted by the taxpayer or his or her legal representative, otherwise you will not be able to make an inquiry.

NOTE: You cannot call for someone else without their legal consent.

How do I call the IRS Phone Number Customer Service?

The documents you need to call the IRS depending on your situation, are as follows:


  • Any documents the IRS has sent you.
  • Social Security number.
  • Individual Taxpayer Identification Number (ITIN). This is in case you do not have a Social Security number.
  • Date of birth.
  • Tax return you contacted us about.
  • Tax return for the year prior to the time of the call.
  • Marital status (single, head of household, married filing jointly or married filing separately).

A third party on someone else’s account

  • Taxpayer’s name.
  • Taxpayer’s Social Security or ITIN.
  • Preparer tax identification number (PTIN).
  • Personal identification number (PIN), if you don’t have PTIN.
  • Written or verbal authorization to access the taxpayer’s account.
  • Form 8821 (Tax Information Authorization), or a Form 2848 (Power of Attorney and Declaration of Representative).
  • Tax return for which you were contacted.

A third party for a deceased taxpayer

  • Death certificate.
  • Copies of letters testamentary approved by the court.
  • If you do not have the letters testamentary, file Form 56, (Notice Concerning Fiduciary Relationship) for executors.

Face-to-face assistance

Many of the cities and states in the United States have IRS offices to provide personalized assistance to taxpayers. To do this, you must request an appointment on the official IRS website.

You can consult each of these IRS offices here, where you can search for the IRS branch that is closest and most convenient for you. Once you have requested your appointment and agreed on a date and time to go to the office, an advisor will provide you with personalized help to clear all your doubts.

Online support

The IRS has an online taxpayer assistance service on its official website. To do this, you must enter this link and consult different procedures that you can do from the Internet.

Social networks and other means of communication

We have already mentioned that, in addition to the IRS Phone number, one of the most used methods to communicate with the entity is the Internet. Below, we will leave you with all the links to the IRS social networks and the mobile application that you can download to your mobile device.

IRS social networks

  • Facebook: Click here.
  • Twitter: Login from this link.
  • Instagram: Log in by clicking here.
  • LinkedIn: Get the latest IRS news at this link.
  • YouTube: If you prefer audiovisual material, you can access the IRS YouTube channel here.

IRS2Go application for your mobile phone

IRS implemented an application for mobile devices, where you can make different queries. Here are the links for each operating system:

How do I call the IRS Phone Number Customer Service?

What can I do from the IRS2Go application?

As we mentioned above, you can use the IRS mobile app to consult about different procedures, such as the ones we tell you about below:

Refund status

You can check the status of your federal tax refund. For this, at least 24 hours must have passed since the IRS received your electronic return.

If you sent it by mail (paper), it can take up to four weeks (one month).

Making a payment

The IRS application allows you to make payments securely and free of charge. The best thing is that it is a fully accessible system and you will be able to pay from your bank account with, for example, Direct Pay. In addition, you can make a payment with your credit or debit card using an approved payment processor.

Free tax help

Access tax help completely free, fast and hassle-free. Just file your tax return to get your refund. Another communication tool offered by the IRS2GO application is to receive help from a customer service representative in person.

For this, you have available the VITA (Volunteer Income Tax Assistance), or the TCE (Tax Counseling for the Elderly), where you can apply for tax help totally free and in person.

Generate a Security Code

Since there are many identity thieves, IRS2GO offers the possibility of generating security codes to access the different electronic services offered by the IRS.

For this, a code will be generated and sent to your account in the application, instead of sending it to you via text message.

More information

If you want to know which IRS office do you have to go, you can easily know the answer if you clic here. You can look up for your state or city and find the IRS office that suits you best.

Otherwise, if you need to learn about how to verify your IRS identity to get your refund, we have a tutorial for you in this page.